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Minneapolis jewelry store to sue Verizon for negligence

January 16, 2008

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A high volume of wrong number phone calls has led Minneapolis jeweler Ostbye and Anderson to file suit again Verizon Communications, MyFox Twin Cities reported.

Verizon sent out an e-mail to its customers with a wrong number, which happened to belong to Ostbye and Anderson. The mistake has resulted in as many as 130 wrong number calls to the jeweler in one day. The jeweler eventually had to hire another employee to answer the phone calls, many of which were meant for Verizon.

Ostbye and Anderson's complaints to Verizon did not resolve the problem. The jeweler is claiming the company was negligent, the phone calls interfered with its business and the additional hire was a financial burden.
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